Returns & Exchanges
At Jill Martin, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't a perfect fit, you can return unworn items with original tags within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Items
Carefully place the items in their original packaging, ensuring all designer tags and hygiene seals remain intact.
Attach Shipping Label
Download and print your prepaid return shipping label from the portal and securely affix it to the outside of your package.
Drop Off and Refund
Drop your package at any authorized carrier location; once received and inspected, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing